October 19, 2018

So, here’s the question: What does your documented client retention and loyalty program include?

September 14, 2018

High touch customer service goes beyond sending a thank you card or offering a one-time discount code.

September 7, 2018

If you over-explain what you do and talk in industry lingo or acronyms, you’re more likely to confuse your potential client.

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Creating Community During Social Distancing For Small Business Owners

March 16, 2020

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