- 3 min
The Cost of Customer Service
So, here’s the question: What does your documented client retention and loyalty program include?
- 3 min
How to Develop The Best Customer Service Strategy Evah!
High touch customer service goes beyond sending a thank you card or offering a one-time discount code.
- 3 min
Does Your Customer Know What They're Buying?
If you over-explain what you do and talk in industry lingo or acronyms, you’re more likely to confuse your potential client.
